Returns & Exchanges
At QUOC, we are dedicated to ensuring you find the perfect fit and performance for your ride. If you are not completely satisfied with your purchase, you can return or exchange your items within 28 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Gear
Ensure all products are in their original, unworn condition with tags attached and include the original packaging to qualify for a refund.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, securely attach it to your package, and drop it off at the designated courier location.
- 4.Inspection and Refund
Once our warehouse team inspects your return, we will process your refund or dispatch your exchange items within 5-7 business days.